Let our experts be your experts. Take advantage of the experience our developers have gained by working with TYPO3 across a number of industries.
Cast Iron Coding's developers have years of experience administering TYPO3 sites. By outsourcing the technical support and maintenance to Cast Iron Coding, you can free up your marketing and communications staff to focus on managing content and communicating your organization's message. We have developed internal processes and procedures for TYPO3 maintenance that allow us to provide support at a much lower cost than a dedicated, in-house support team.
Our clearly defined support processes focus on timely issue resolution and stress the importance of accountability, transparency, and clear communication.
We have tools in place to ensure transparency, accountability, and quick response times. Clients who agree to a support and maintenance retainer receive a custom service-level-agreement (SLA) and a dedicated support desk. That said, we realize that ticket-based support is not the right solution for every problem, and we encourage clients to pick up the phone and speak directly to a developer when the task warrants it.
We offer retainer agreements for clients who wish to rely on us for ongoing support and maintenance.
Clients who wish to take advantage of our expertise on an ongoing basis are encouraged to sign support and maintenance retainer agreements. Cast Iron Coding commits to a fixed number of developer days per month for retained support. Contact us today to discuss an appropriate level of support for your organization.
